Privacy Policy

Effective Date: November 17, 2024

At iCareZon, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, www.icarezon.com, and services. Please read this policy carefully to understand our practices.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information:-

Name

Email address (e.g., official@icarezon.com)

Phone number

Address details for service appointments.

Device Information:-

Details about your device, such as brand, model, and issues requiring repair. Payment Information:

Billing details, payment modes (e.g., UPI, cash), but we do not store sensitive payment information like card details. Automatic Data:

Browser type, IP address, device identifiers, and browsing patterns through cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our repair services.
To communicate with you regarding appointments, inquiries, or updates.
To process payments and issue invoices.
To improve our website and tailor user experiences.
For legal compliance and security purposes.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: With trusted partners for payment processing, logistics, or technical support.
Legal Compliance: To comply with applicable laws, regulations, or legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of our business.

4. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance user experience.

Track website performance and analytics.

Facilitate login and session management.

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Security of Your Information

We employ robust security measures to safeguard your data against unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

As a user, you have the right to:-

Access, update, or delete your personal information.

Opt-out of marketing communications.

Request details on how your data is processed.

To exercise these rights, contact us at official@icarezon.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Updates to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: official@icarezon.com

Website: www.icarezon.com